Thank you for shopping with our small business!
Please note that our return policy has changed for all purchases starting May 25th, 2023.
We want you to be absolutely happy with your purchase. If you are not completely satisfied, we are happy to issue store credit for the value of any approved merchandise within 15 days from possession of your order. For in-store pickup orders, a store credit for the value of any approved merchandise within 15 days from notification that your order is in store and ready for pickup. After the 15 day period, all items become final sale. All exchanges are considered final sale.
The store credit total will be credited to a gift card sent to the email address associated with the original purchase, less the cost of original shipping fees and return shipping fees. The gift card will have no expiration date. Please allow for 5-7 business days for returns to be processed.
Returns may be requested by visiting out RETURNS PORTAL
All items must be in the original condition, unworn, unwashed, with original tags attached.
ITEMS NOT ELIGIBLE FOR RETURNS
- Items that are outside of our 15 day return period (return period starts on day of delivery. Returns must be postmarked within 15 days)
- Clearance items/Items marked FINAL SALE
- Gift Cards
- Items that appear worn or used (This includes odor, missing pieces, damaged)
- Items that are missing tags or have reattached tags in any way
- Items that appear to be tampered with in any way
- Jewelry/Accessories are final sale
- Items that are not packaged properly and safely. Items that are returned damaged.
We reserve the right to make a decision whether the item is eligible for return. If your item is not eligible for return, we are able to ship it back, as the customer's expense. All items unclaimed within 1 month will be donated.
If you receive an item that is damaged, please contact us within 3 days with photos. Please do not return the damaged item without prior communication, as we will not be able to refund it.
All returns must be repackaged in the original packaging (protective bag) to ensure that the item is returned in the safe and original condition. Items that are returned in only a shipping bag will not be accepted. No additional paperwork is required if the return label is provided by us. Our return label does not include insurance and damage to the items will not be our responsibility.
If you have problems with your order or have questions on how to return your item, please contact us at email@example.com